Chaotic
Underpriced
Disruptive to service
Stressful for managers & staff
Already book private events or group dining
Are done making case-by-case decisions and want one clear policy instead
Have the budget to invest in a system, not another experiment
Are ready to set a standard and hold it
Want a done-for-you agency or outsourced sales team
Prefer flexibility over structure
Avoid making firm operational decisions
Aren't prepared to implement as the system gets built
Are looking for a low-touch or self-paced course
This program is not a fit if you:
Removes ambiguity from pricing, menus, and execution
Aligns leadership and staff
Installs your private events operating system
Forces clear decisions
Weeks 1-3
Weeks 4-6
Weeks 7-8
Contract language / policy bank deposits, timing, guarantees
Booking flow + ownership
who does what, when
Set menu framework
by party size / day part
Private event pricing structure minimums + room fees where needed
BEO + communication rhythm that prevents chaos
Training notes for staff + manager execution checklist
Involvement from at Least One Key Manager
(execution + adoption)
Willingness to Make Firm Decisions
(pricing, policies, space use)
Weekly Participation
(60-90 minute zoom call)
Create clarity your team can run with
Reduce mental load, not add to it
Work alongside daily operations
Decision fatigue is why policies get bent, discounts happen, and your team learns ‘rules don’t stick here.’
Stephen Clemens
Bob's Steak & Chop House
Kelly helped us overhaul our private events program—process, menus, sales execution, and team training. The result: year-over-year private event revenue increased by hundreds of thousands of dollars and it’s still growing.
Higher conversion on existing inquiries
More predictable private event revenue
Reduced staff resistance to large parties
Clear, enforceable pricing
Less leadership stress around events
No hype.
Just operational leverage.
Most restaurants recover this investment by correcting one of these: minimums, menu pricing, space yield, or deposit enforcement.
If one poorly structured event per week is costing you even $300–$700 in margin, this pays for itself fast.
A private events pricing structure (minimums + room fees/turn rules if needed)
A set menu framework that protects margins + execution
A booking flow + who owns each step
Deposit + guarantee policy language you can enforce
A repeatable BEO + internal communication rhythm
A staff-facing “how we run events here” playbook
A weekly maintenance/check rhythm so it doesn’t unravel
Your application is reviewed personally to ensure this program is the right fit — for you and for the work required.
This isn’t about perfection.
It’s about alignment and readiness.
This program is intentionally limited to maintain depth, focus, and implementation quality.
If the program is full or not the right fit at this time, you’ll be notified promptly.